Shipping policy

Processing Time

• All orders are processed within 1-4 business days.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• If we are experiencing a high volume of orders, processing times may be delayed. In such cases, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and chosen shipping method:

• Domestic Shipping (Within the United Kingdom)
  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
• International Shipping
  • 7-14 business days
  • Please note that international shipping costs may vary depending on the destination.

Note: Delivery delays can occasionally occur due to unforeseen circumstances, including carrier-related issues or customs clearance for international shipments.

Customs, Duties, and Taxes

Abu Qumash is not responsible for any customs fees, duties, or taxes imposed on your shipment. All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes, etc.).

Lost, Stolen, or Damaged Packages

• Abu Qumash is not liable for any products lost, stolen, or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.
• Be sure to save all packaging materials and the damaged product as proof when filing your claim.